The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
Program and Contract Leadership
- Provide overall management and direction for the IDIQ contract, ensuring all contractual requirements, performance standards, and deliverables are met or exceeded.
- Serve as the primary point of contact with the Government for all programmatic, contractual, and performance matters.
- Lead and oversee all task orders under the IDIQ, from capture and award through execution and closeout.
- Regularly brief senior leadership on program performance, risks, and opportunities.
- Ensure the IDIQ contract is managed as a strategic asset that supports Nakupuna’s long-term growth and past performance objectives.
Task Order and Project Execution
- Oversee planning, execution, monitoring, and control of all task orders to ensure cost, schedule, and performance objectives are achieved.
- Ensure development and maintenance of task order and project management plans, outlining scope, milestones, staffing, deliverables, and controls.
- Direct Project Managers and Task Leads to ensure consistent, disciplined execution across the task order portfolio.
- Monitor performance metrics and key performance indicators (KPIs) and proactively address issues impacting execution.
Financial, Compliance, and Risk Management
- Maintain accountability for program financial performance, including revenue, profit margin, utilization, cost execution, and forecasting.
- Ensure accurate, timely invoicing and financial reporting in coordination with Nakupuna Shared Services.
- Ensure full compliance with contract terms, FAR/agency regulations, security requirements, and Nakupuna policies and procedures.
- Identify, assess, and mitigate programmatic, financial, and operational risks.
- Ensure quality standards are met across all task orders and that deliverables are produced to a consistently high standard.
- Maintain audit-ready contract documentation and records.
Client and Stakeholder Engagement
- Build and sustain strong working relationships with the CO, COR, and multiple technical Points of Contact.
- Proactively address client concerns, enhance mission support, and cultivate the contract as a positive past performance reference.
People Leadership and Development
- Lead, mentor, and develop program staff, including Project Managers, Task Leads, and technical team members.
- Ensure appropriate staffing levels and skill mixes to support current and anticipated task orders.
- Execute performance management activities, including goal setting, coaching, feedback, and recommendations for compensation or corrective action.
- Promote Nakupuna’s corporate culture and values across the program.
Business Development and Corporate Contributions
- Support IDIQ-related business development activities, including task order capture, proposals, pricing reviews, and orals.
- Collaborate with corporate leadership to shape future service offerings and growth strategies tied to the customer.
- Share best practices, lessons learned, and innovations across the company.
- Support continuous improvement of corporate processes related to program management, contracting, and service delivery.