Nakupuna Consulting is seeking an experienced JIRA Administrator. As a JIRA Administrator, you will be responsible for configuring, maintaining, and improving Navy ERP+ Atlassian JIRA and Confluence platforms. You’ll partner with cross-functional agile teams including engineering, QA, project management, and business operations to ensure workflows are efficient, scalable, and aligned with organizational goals. Additionally, you’ll support the automation and continuous integration/continuous delivery (CI/CD) efforts critical to large-scale ERP modernization initiatives for the Naval Information Warfare Center (NIWC) and Navy clients. This role will drive the development and implementation of agile automation pipelines, test frameworks, and DevSecOps practices that accelerate delivery, improve system reliability, and support mission-critical transformation efforts across Navy enterprise systems.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.  

Responsibilities:  

• Jira Administration and workflow automation scripting experience with groovy or jira plugin like CPrime powerscripts  

• Administer and support Atlassian products (JIRA, Confluence, and related plugins) 

• Create and manage custom workflows, fields, dashboards, and permission schemes 

• Work with stakeholders to gather requirements and implement tailored JIRA solutions 

• Integrate JIRA with other tools and systems 

• Maintain system performance, security, and data integrity 

• Support users through training, documentation, and troubleshooting 

• Perform regular audits and propose optimizations to improve usage and performance 

• Assist in migrations, upgrades, and system maintenance 

• Setting up dynamic Confluence Dashboards with information from JIRA 

• Configuration and administration of Plugins 

• Coordinate training and mentoring (or providing themselves) experience for Jira, Confluence 

• Create and Maintain JIRA, Confluence self-paced training materials in Confluence 

• Experience working with Scaled Agile Framework (SAFe) and Agile Release Trains (ARTs) 

• Experience working on an agile team 

• Participated in technical setup of Agile Hive in Jira (porting tickets, scripting) 

• Other duties as assigned by your supervisor 

Qualifications Required:  

• 5+ years of hands-on experience administering Atlassian JIRA and Confluence 

• 3+ years of experience in automation engineering, DevOps, or software development in an agile environment. 

• Strong knowledge and hands-on experience with JIRA schemes, automation, scripting, and REST APIs 

• Experience with user management and permission schemes in Atlassian products 

• Ability to translate business needs into efficient workflows and configurations 

• Proficient in writing and executing JQL queries 

• Familiarity with Agile/Scrum methodologies 

• Strong proficiency with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps, or similar). 

• Knowledge and experience with containerization and/or orchestration (Docker, Kubernetes) and cloud platforms (AWS, Azure, etc.). 

• Familiarity with ERP systems and government enterprise IT environments is a strong plus. 

• Excellent communication skills with the ability to brief senior leadership and technical teams. 

Education: 

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field 

Clearance:

• Requires an active Secret Clearance. Must be a U.S. citizen.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation: 

• Ability to perform repetitive motions with the hands, wrists, and fingers. 
• Ability to engage in and follow audible communications in emergency situations. 
• Ability to sit for prolonged periods at a desk and working on a computer.