Nakupuna Solutions is seeking a User Administrator. The User Administrator IV is a senior role responsible for managing and maintaining the organization's Public Key Infrastructure while ensuring the security, integrity, and efficiency of information systems and digital certificates. This position requires someone experienced in the access requirements for SIPRNET, NSANET, JWICS, and other sensitive networks.

The following duties reflect management's definition of essential functions for this job but do not restrict the tasks that might be assigned. Management may assign additional duties and responsibilities at any time due to reasonable accommodation or other reasons.

• Manage the complete lifecycle of digital certificates, including issuance, renewal, and revocation
• Gather, analyze, respond to, resolve, or forward customer IT service requirements or problems most efficiently and effectively.
• Develop and maintain PKI policies, procedures, and documentation
• Monitor and maintain Certificate Authority (CA) infrastructure
• Implement and manage certificate management systems
• Conduct security assessments and audits of PKI systems
• Employ the Government's IMO business processes and tools. IMO support services shall include monitoring of service requests and incident tickets to ensure service performance standards are being met, and service delay issues shall be escalated to the Government lead
• Provide technical support for PKI-related issues
• Ensure compliance with security standards and regulations
• Coordinate with stakeholders for PKI integration requirements
• Manage identity and access management systems
• Troubleshooting of IT equipment, software, or process failures
• Develop disaster recovery and business continuity plans
• Train end-users on PKI-related processes and procedures

Education and Experience:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field
• 5+ years of experience in PKI management and information security
• Relevant certifications specific to the client.

Skills/Qualifications: 

Technical Skills:

• Strong knowledge of PKI technologies and cryptography
• Experience with certificate management tools and systems
• Familiarity with security protocols (SSL/TLS, HTTPS)
• Understanding of digital signature technologies
• Knowledge of identity and access management principles

Soft Skills:

• Strong analytical and problem-solving abilities
• Excellent communication and documentation skills
• Project management capabilities
• Ability to work independently and in teams
• Strong attention to detail
• Time management and organizational skills

Additional Requirements:

• Strong analytical and problem-solving abilities
• Excellent communication and documentation skills
• Project management capabilities
• Ability to work independently and in teams
• Strong attention to detail
• Time management and organizational skills

Clearance Requirements: Active TS/SCI security clearance required. Must be a U.S. citizen.

Location: Aberdeen Proving Ground, MD

Physical Requirements: The ideal candidate must at a minimum, be able to meet the following physical requirements of the job with or without a reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergencies.
• Ability to sit for prolonged periods at a desk and work on a computer.

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $95,000.00 to $111,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.